Remote Managed Services
Oneworld Tech’s Remote Managed Services Offerings allow you to contract
with us to support your dedicated networks, systems, databases and select
applications – all from the convenience of your location. Our modular approach
to network and systems management allows you to select services that best
support your individual business goals and current IT management capabilities.
We provide Managed Services Offering:
Advanced Monitoring Includes error and exception
monitoring, performance threshold monitoring and
historical performance data collection and reporting
Proactive Maintenance Contains Advanced
Monitoring and additional limited, basic proactive
support, such as vendor security patch availability
monitoring, security patch necessity and priority
analysis and patch application
Availability Management Includes all Advance
Monitoring and Proactive Maintenance tasks plus
SLA uptime guarantees, all necessary reactive
break/fix support and standard administrative tasks